Ok_Economist_3997 (Reddit) / Elyse Betters Picaro / ZDNET
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Pixel 10 devices are being affected by a screen glitch.
The glitch covers the screen in static-like snow.
For now, Google is investigating, but there's no fix.
The Google Pixel 10 series has only been available for about two weeks, but users are already encountering some big glitches.
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Over the past several days, users of both the Pixel 10 and the Pixel 10 Pro have been reporting a "snow" that totally overtakes the screen. The best way to describe it is like the static that appeared on an older TV with no signal, except it's colorful.
When one user shared their experience, several more chimed in to say it had happened to them too.
Google is investigating
As scary as this issue looks (especially for a phone barely out of the box), most users say the problem eventually goes away on its own. The screen is responsive during and after the glitch, but your device is unusable while the screen is snowy.
Google hasn't issued a fix, but it is investigating the issue. In response to several users who reported the problem, the official PixelCommunity account on Reddit reached out for more details.
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The Pixel 8 Pro had similar issues at launch, and the issues were so bad that Google offered totally new replacement devices to customers. The Pixel 7 series and the Pixel 5 series saw the same snowy screen problem.
What to do if your Pixel 10 screen is snowy
Since it's not clear what's causing this issue, there isn't a way to resolve it right now other than restarting your device and hoping for the best.
If you're experiencing the issue, it would be a good idea to contact Pixel support even if your screen fixes itself. You can reach them through your phone's settings app (Settings > Tips & support > Contact us). If you're on a browser, use Pixel Phone Help.
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If this does turn out to be a hardware problem, Google will likely ask users to send their device in for repair or replacement. If it's software-based, an over-the-air update will probably fix things. For Pixel users who just got their devices, let's hope it's the latter.
I've reached out to Google for more details on what's happening or if there's a resolution.