Apple @ Work: Emory’s first all-Apple hospital and Epic Mac app highlight company’s growing healthcare role

Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple. Apple’s footprint in the enterprise has steadily expanded, but healthcare is where the impact can feel the most personal. At Emory Healthcare, Apple devices are now the foundation of care delivery. Emory Hillandale is the nation’s first hospital fully powered by Apple products, with Macs, iPads, iPhones, and Apple Watches deployed throughout the hospital to run Epic Hyperspace and support patient care. One of the most important aspects of this rollout is that Epic is now a native macOS app. Some of my favorite gear Abode Home Security System Abode is the best home security system and includes compatibility with HomeKit. About Apple @ Work: Bradley Chambers managed an enterprise IT network from 2009 to 2021. Through his experience deploying and managing firewalls, switches, a device management system, enterprise grade Wi-Fi, 1000s of Macs, and 1000s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, stories from the trenches of IT management, and ways Apple could improve its products for IT departments. Epic challenges the trend of SaaS web apps Epic Systems has long been the backbone of electronic medical records in the United States, but it has historically lived in a Windows environment. If you talk to people in healthcare, you know all about Epic. You also know all about the “dance” people have to use with Citrix environments for legacy access. That has now changed with Epic as a native macOS app. At Emory Healthcare, clinicians can use Macs to access Epic directly, bringing a familiar Apple experience to an application that is central to patient care. This change not only simplifies IT deployment but also gives healthcare teams flexibility in how they deliver care across the Apple ecosystem. Having a properly designed and native macOS app that leads to a better user experience is a hill I am willing to die on. Health systems are also seeing financial benefits with Epic on Mac. Running Hyperspace directly on macOS avoids the licensing and server costs that come with hosting Epic in Windows environments. For hospitals operating on tight budgets, lowering those costs while improving usability is a significant advantage. Apple Watch and iPhone in care delivery Emory is also rolling out Apple Watch and iPhone for clinicians, extending access to alerts, secure communication, and patient charts to the devices they carry every day. Extending corporate tools to iPhone and Apple Watch means that teams can act on information without needing to be tied to a workstation. From lab results to urgent messages, the critical details can reach health care professionals wherever they are in the hospital. I can really see the benefit here as doctors roam from room to room visiting patients. If they are waiting on key lab results, they can read them from their Apple Watch and quickly respond with next steps. This really creates a portable computer on your wrist environment. Along with Macs at nursing stations, iPads at registration and at the bedside, and wall mounted iPads outside rooms that show safety information such as allergies and fall risks, Apple’s hardware is embedded in every part of care delivery at Emory. Some of my favorite gear Aqara Smart Lock U50 Upgrade your doors with Apple Home Key and the Aqara U50. From the moment they arrive, patients and families experience the difference. Registration kiosks with iPad devices use the Epic Welcome app to support fast and secure check-in. In every room, a bedside iPad allows patients to view care plans, order meals, review their medical records and communicate with care teams using Epic’s MyChart Bedside app. Wall mounted iPad devices outside patient rooms display critical safety information, such as allergies or fall risks, helping to streamline handoffs and improve care coordination across teams. Why this matters for IT The reality is that healthcare has been dominated by Windows for as long as I can remember. Emory going all in on Apple is news by itself, but it is also the first time a U.S. hospital has fully standardized on Apple products. And it is not a small pilot. It is a 100-bed community hospital. For IT, that means deploying, managing, and securing Macs, iPhones, iPads, and Apple Watches as first-class tools. Standardizing on Apple simplifies management, delivers a consistent user experience, and shows that Apple is no longer just the exception in healthcare IT. It is becoming the foundation. Doctors are also saving time in their daily workflows. Faster login times on Macs add up across an entire staff, and research at Emory shows that combining Apple hardware, Epic, and Abridge ambient documentation can save healthcare professionals an average of two hours a day compared to legacy systems. Less time fighting legacy login systems means more time focused on patients, which is why people get into the medical field in the first place. “I can stay up to date with my patients in a way that wasn’t possible before,” says Rashida La Barrie, MD, a hospitalist and medical director of utilization review at Emory Hillandale Hospital. Being able to transition between iPhone and Apple Watch to receive notifications has helped Dr. La Barrie stay connected no matter where she is, ultimately leading to better care for her patients. “Healthcare has historically been slow to adopt technology, which I think is such a mistake. We can use technology to provide better and more efficient care, especially now, for our patients.” Wrap up Apple has spent years building credibility in the enterprise, but the story at Emory Healthcare shows how that work is translating into real impact outside of knowledge work. Epic as a native Mac app, iPhone for mobile communication, and Apple Watch for critical alerts all point to a world where Apple is deeply embedded in how healthcare teams deliver care. With Emory Hillandale becoming the nation’s first hospital powered fully by Apple products, this is more than a deployment. It is a signal that Apple has a real seat at the table in healthcare IT, and I am glad for it. Having better technology that healthcare workers love to use ultimately leads to better patient care. Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage & protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.