GoKawiil - Latest Tech News & Aggregated Headlines

Meta adds business voice calling to WhatsApp, explores AI-powered product recommendations

techcrunch.com Ivan Mehta 2025-08-20 10:15:00

WhatsApp is adding more AI features to its business suite. The company on Tuesday announced it’s introducing the ability for large businesses to reach customers through voice calls, which will allow the app to explore the use of AI-powered voice agents. The company is also looking into using AI to recommend products to users. WhatsApp Business, which has over 200 million monthly users, has been a notable revenue driver for Meta, as its executives noted in the last few quarterly earnings calls.

Topics: ai businesses customers voice whatsapp

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Alleged Verizon data breach sees 61M customer records offered for sale [U]

9to5mac.com Ben Lovejoy 2025-08-19 18:13:47

An alleged Verizon data breach has seen hackers offering for sale a database of 61 million customer records, which includes personal information useful for both phishing attempts and identity theft. Update: Verizon told us it has checked the data and it is not from its customers – see the end of the piece. The sample data supplied includes name, full postal address, date of birth, email address, phone number(s), tax identification code, and other ID codes. Security researchers at SafetyDetect

Topics: customers data email phone verizon

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20% VistaPrint Coupon & Promo Codes | July 2025

wired.com Molly Higgins 2025-08-21 06:00:00

VistaPrint specializes in custom physical and digital marketing products for small businesses, like brochures and promotional products, along with personal products like invitations, t-shirts, business cards, or even posters to meet any print and online personalization needs you may have. Fortunately, you don’t have to pay an arm and a leg to shop for these trending products, thanks to our selection of deals for both new and returning customers. Use Top VistaPrint Promo Codes for 15% Off We ha

Topics: code custom like products vistaprint

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Tiny AI ERP startup Campfire is winning so many startups from NetSuite, Accel led a $35M Series A

techcrunch.com Julie Bort 2025-08-22 18:00:00

AI-powered accounting startup Campfire announced Monday that it has raised a $35 million Series A led by Accel, with participation from Foundation Capital, Y Combinator, Capital49, and angel investors including Mercury’s CFO Dan Kang. “Within nine months of formation, we had customers [with] north of 100 employees ripping out NetSuite and putting in Campfire,” founder CEO John Glasgow said. Some of Campfire’s customers that have migrated from NetSuite include wealth management platform Advisor3

Topics: campfire customers glasgow netsuite startup

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This Google Wallet trick is helping me organize all my summer travel

androidauthority.com Unknown 2025-08-23 15:30:30

Rita El Khoury / Android Authority If you know me, you know that I love traveling, I enjoy visiting fun places, and I try to be as organized about all of this as I can. That’s why I use the wonderful Wanderlog to plan my trips, but since I don’t pay for the app’s premium sub, I have to manage my reservation documents separately. That’s why every trip gets a folder in Google Drive, and in there go all the PDF files for hotels, museums, expos, concerts, events, and other bookings I’ve planned dur

Topics: custom google pass passes wallet

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Identity theft hits 1.1M reports — and authentication fatigue is only getting worse

venturebeat.com Anurag Dodeja 2025-08-23 08:15:00

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more From passwords to passkeys to a veritable alphabet soup of other options — second-factor authentication (2FA)/one-time passwords (OTP), multi-factor authentication (MFA), single sign-on (SSO), silent network authentication (SNA) — when it comes to a preeminent or even preferred type of identity authentication, there is little consensus amo

Topics: authentication businesses customer customers identity

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Mattress Buying: In-Store or Online?

wired.com Julia Forbes 2025-08-23 03:08:00

For stains, cracking, sagging, dents, or anything of that nature that happen over time, you’re probably out of luck, as this is very much in the early-on sort of scenario. Similarly, let’s say that the stitching of the cover comes undone or it’s clear that the bed wasn’t put together the way it should’ve been, as it’s falling apart. This would be considered a “manufacturing defect” and also should be covered. Here’s one very important piece of information to keep in mind if you find yourself de

Topics: bed customer like mattress warranty

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Your Verizon customer service experience is about to feel very different due to an AI overhaul

zdnet.com Lance Whitney 2025-08-23 05:00:21

Elyse Betters Picaro / ZDNET Dealing with customer support at any company often feels like an exercise in frustration and futility. You often have to contact the company multiple times or talk to a host of different representatives to get the problem fixed. Now Verizon is looking to improve the support experience by using both people and AI. Also: Verizon will give you an iPhone 16 Plus (or 4) with no trade-in - here's how On Tuesday, the carrier revealed several changes to its support proces

Topics: ai customer new support verizon

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Kumo’s ‘relational foundation model’ predicts the future your LLM can’t see

venturebeat.com Ben Dickson 2025-08-24 02:40:12

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more The generative AI boom has given us powerful language models that can write, summarize and reason over vast amounts of text and other types of data. But when it comes to high-value predictive tasks like predicting customer churn or detecting fraud from structured, relational data, enterprises remain stuck in the world of traditional machin

Topics: ai customer data kumo predictive

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Project Vend: Can Claude run a small shop? (And why does that matter?)

news.ycombinator.com Unknown 2025-08-24 04:09:14

We let Claude manage an automated store in our office as a small business for about a month. We learned a lot from how close it was to success—and the curious ways that it failed—about the plausible, strange, not-too-distant future in which AI models are autonomously running things in the real economy. Anthropic partnered with Andon Labs, an AI safety evaluation company, to have Claude Sonnet 3.7 operate a small, automated store in the Anthropic office in San Francisco. Here is an excerpt of

Topics: ai anthropic business claudius customers

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Stung by customer losses, Comcast says all its new plans have unlimited data

arstechnica.com Unknown 2025-08-24 18:36:14

With Comcast trying to figure out how to stop losing broadband customers, the cable firm yesterday announced new plans that are available nationwide and do not have data caps. Comcast said it is offering "four simple national Internet tiers that include unlimited data and the advanced Xfinity WiFi Gateway for one low monthly price." Customers whose current plans have data caps won't automatically get unlimited data and would have to switch to a new plan to remove that annoying limit from their

Topics: comcast customers data new plans

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Lessons learned from agentic AI leaders reveal critical deployment strategies for enterprises

venturebeat.com Sean Michael Kerner 2025-08-26 01:07:32

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Companies are rushing AI agents into production — and many of them will fail. But the reason has nothing to do with their AI models. On day two of VB Transform 2025, industry leaders shared hard-won lessons from deploying AI agents at scale. A panel moderated by Joanne Chen, general partner at Foundation Capital, included Shawn Malhotra,

Topics: agents ai companies customer testing

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Here’s why I would avoid the big carrier stores in 2025

androidauthority.com Unknown 2025-08-27 07:00:54

Edgar Cervantes / Android Authority Although the three main carriers have significantly increased costs over the past few years, until recently, they still stood out from prepaid services in several major ways. As I pointed out in another recent feature, that’s less true in 2025. Not only have perks and extras worsened, but recent moves have also undermined one of the biggest advantages postpaid carriers previously held: the presence of physical stores. Personally, I’ve been shopping without i

Topics: customer employees mobile store verizon

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The $177 million AT&T data breach settlement could mean a payout for you - how to qualify

zdnet.com Artie Beaty 2025-08-27 10:48:00

NurPhoto/Getty Images If you're a current or former AT&T customer, a new class action settlement means you might be in line for a little cash. Earlier this year, the company confirmed two major data breaches -- one from 2019 or earlier and one from 2024. The stolen data, which ultimately ended up for sale on the dark web, included social security numbers, names, email addresses, mailing addresses, phone numbers, dates of birth, and more. Also: 184 million passwords leaked across Facebook, Goo

Topics: breach class customers data settlement

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Google Wallet is making it easier to create custom passes on Android

androidauthority.com Unknown 2025-08-27 23:30:03

Joe Maring / Android Authority TL;DR Google Wallet now appears in Android’s share sheet, letting you quickly create a custom pass from any image you share. This new shortcut lets you start the custom pass creation flow by sharing an image, bypassing the need to open the Wallet app first. The feature is currently rolling out via a server-side update, so it may not be available on your device just yet. Google Wallet lets you store digital versions of your credit cards, transit passes, loyalty

Topics: custom google image pass wallet

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Verizon Is Enlisting Google's AI to Resolve Support Calls on the First Try

cnet.com See Full Bio 2025-08-27 23:09:03

Verizon's cryptic Project 624 flew under the radar until this week, when the carrier announced a new customer service program built on Google Gemini AI technology that's intended to resolve issues on first contact. If it works as intended, subscribers should be able to avoid the time-sucking support slog that is often a hallmark of modern troubleshooting. Sowmyanarayan Sampath, CEO of Verizon's consumer group, laid out changes to the customer experience that went live Tuesday, which include a t

Topics: ai customer customers said verizon

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Puzzle Corner Archives

technologyreview.com Mit Alumni News Staff 2025-08-28 23:14:49

Thank you for submitting your email! It looks like something went wrong. We’re having trouble saving your preferences. Try refreshing this page and updating them one more time. If you continue to get this message, reach out to us at [email protected] with a list of newsletters you’d like to receive.

Topics: com continue customer email like

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Verizon's customer service revamp includes AI - and emailing the CEO

zdnet.com Lance Whitney 2025-08-29 14:52:29

Elyse Betters Picaro / ZDNET Dealing with customer support at any company often feels like an exercise in frustration and futility. You often have to contact the company multiple times or talk to a host of different representatives to get the problem fixed. Now Verizon is looking to improve the support experience by using both people and AI. Also: Verizon will give you an iPhone 16 Plus (or 4) with no trade-in - here's how On Tuesday, the carrier revealed several changes to its support proces

Topics: ai customer new support verizon

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Google Wallet finally lets you fix your custom passes without deleting them first

androidauthority.com Unknown 2025-08-30 08:32:08

Edgar Cervantes / Android Authority TL;DR Google Wallet for Android now lets you edit your custom passes via an edit button. This is a welcome change as you previously had to delete and then re-add your custom pass if you wanted to edit it. This option seems to be a gradual release for now, so you might have to wait to see it on your phone. Google Wallet gained custom pass functionality almost a year ago, allowing users to create a digital pass from any text document. The app doesn’t let you

Topics: app custom edit google pass

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Verizon is giving away free swag to mark its customer support upgrades — here’s how to get in on it

androidauthority.com Unknown 2025-08-31 10:41:53

Edgar Cervantes / Android Authority TL;DR Verizon is giving away free concert tickets, gift cards, and merchandise through the Verizon Access rewards platform. Until June 30, customers can also walk into a Verizon store nearby to pick up a freebie, which could include Verizon-branded water bottles, drawstring backpacks, or sunglasses. These gifts celebrate Verizon’s overhaul of its customer service experience. Verizon is revamping its customer support experience, and to mark the occasion, it

Topics: 30 customer experience support verizon

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AT&T customer? You might get a cut of $177 million data breach settlement

zdnet.com Artie Beaty 2025-08-31 10:53:57

wdstock/Gertty Images If you're a current or former AT&T customer, a new class action settlement means you might be in line for a little cash. Earlier this year, the company confirmed two major data breaches -- one from 2019 or earlier and one from 2024. The stolen data, which ultimately ended up for sale on the dark web, included social security numbers, names, email addresses, mailing addresses, phone numbers, dates of birth, and more. Also: 184 million passwords leaked across Facebook, Goo

Topics: breach class customers data settlement

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Human-centric AI delivered at scale is the NiCE approach to CX

zdnet.com Omer Minkara 2025-08-31 10:54:47

matdesign24/Getty Images Last week, I attended NiCE Interactions 2025, a customer experience industry event bringing together nearly 3,000 CX, contact center, operations, and IT leaders from around the world. As NiCE is a leading provider of CX and contact center solutions, the event focused on how business leaders are modernizing their customer care and engagement strategies and how NiCE is helping facilitate that transformation. At the event, company leaders, marquee customers, and technolog

Topics: ai customer cx mpower nice

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Expand.ai (YC S24) is hiring a founding engineer

news.ycombinator.com Unknown 2025-08-31 10:00:25

What if the internet were a database you could query? At expand.ai we're making that a reality. A combination of distributed systems, custom models, browser infrastructure, and a lot of passion from a tiny team, in-person here in Dogpatch, SF, is all you need. Apply if you're interested in working on bleeding-edge web agents applied at a large scale. We have a very talented team, great architects, and some have even worked on custom hardware before. I'm Tim, a 2nd-time founder, and I have s

Topics: ai custom expand founder interested

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T-Mobile's Starlink satellite service launches in July - here's who can get it for free

zdnet.com Lance Whitney 2025-08-31 11:37:00

nazar_ab / Getty Images T-Mobile will officially launch its public Starlink satellite service on Wednesday, July 23. Currently in beta testing, the service will be available for any mobile phone user with a compatible device, including AT&T and Verizon subscribers. In its Monday news release, the Uncarrier explained what Starlink will offer. From the get-go, iOS and Android users alike will be able to send SMS text messages. Other features include MMS (Multimedia Messaging Service), picture me

Topics: customers mobile satellite service starlink

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Nordic Semiconductor Acquires Memfault

news.ycombinator.com Unknown 2025-08-31 18:07:49

Memfault has established itself as the leading platform provider for device observability and management, and secure over-the-air (OTA) software updates to ensure the highest device reliability without field returns. It is trusted by a growing developer community and customers to monitor, maintain, and scale connected products. Nordic will integrate Memfault’s capabilities across its complete product portfolio and into its existing nRF Cloud services platform, creating a significantly more power

Topics: customers memfault nordic platform products

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Verizon's Project 624 Is an AI-Powered Customer Service Initiative

cnet.com See Full Bio 2025-09-01 13:30:00

In April, Verizon's CEO of its consumer group, Sowmyanarayan Sampath, dropped a cryptic teaser on his LinkedIn Page: "Project 624. All about the customer. Coming soon." And then… nothing more about it. Until today. Now we know that 624 represents the date, June 24, and the project is an ambitious customer service program intended to make it so subscribers can resolve issues by contacting Verizon just once. And yes, AI is involved, but don't roll your eyes just yet. Sampath laid out changes to

Topics: ai customer said sampath verizon

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Verizon adopts Google’s Gemini AI to help customers solve ‘complex’ issues

theverge.com Jess Weatherbed 2025-09-01 14:27:26

Verizon is trying to streamline its customer service experience by overhauling it with more chatbots and AI tools. The My Verizon app is being relaunched today with a new “AI-powered Verizon Assistant” that aims to help consumers “manage upgrades, add new lines, ask billing questions, take advantage of savings, and more,” according to the telecom giant’s announcement. The idea is that this chatbot service will be able to quickly complete tasks that typically need to be handled by human service

Topics: ai customer customers service verizon

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T-Mobile launching T-Satellite with Starlink next month, working with Apple on satellite enabled apps

9to5mac.com Zac Hall 2025-09-02 10:44:20

T-Mobile has been testing a beta version of its T-Satellite service with customers for several weeks now. Starting next month, the beta period will start to wind down as satellite connectivity officially launches as a paid service. Beyond the commercial launch, T-Mobile has also announced when the service will expand beyond text message support to include data. First, T-Mobile will commercially launch T-Satellite on July 23. T-Satellite relies on SpaceX Starlink satellites for network coverage

Topics: customers launch mobile satellite service

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Behind the scenes: Redpanda Cloud's response to the GCP outage

news.ycombinator.com Camilo Aguilar 2025-09-03 13:57:07

On Jun 12th, 2025, Google Cloud Platform (GCP) experienced an unfortunate global outage triggered by an automated quota update to their API management system. What was a major outage for a large part of the internet was just another normal day for Redpanda Cloud customers. While GCP dealt with the widespread disruption that impacted many critical services, Redpanda Cloud clusters in GCP remained stable, thanks to being purposely designed for the SLA we offer, along with a cell-based architectur

Topics: cloud customers gcp outage redpanda

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Yet another Android brand is copying the iPhone’s Action button

androidauthority.com Unknown 2025-09-04 10:10:48

Ryan Haines / Android Authority TL;DR Apple replaced the mute switch with a customizable Action button on the iPhone 15 Pro models. OnePlus recently copied this move and replaced its iconic alert slider with a customizable button on the OnePlus 13s. Another Android brand could soon follow suit and add a customizable button on an upcoming phone. After including a silent switch on every iPhone model since the original, Apple dropped it in favor of a customizable button starting with the iPhone

Topics: button customizable fold iphone oneplus

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Latest Tech News

Meta adds business voice calling to WhatsApp, explores AI-powered product recommendations

Alleged Verizon data breach sees 61M customer records offered for sale [U]

20% VistaPrint Coupon & Promo Codes | July 2025

Tiny AI ERP startup Campfire is winning so many startups from NetSuite, Accel led a $35M Series A

This Google Wallet trick is helping me organize all my summer travel

Identity theft hits 1.1M reports — and authentication fatigue is only getting worse

Mattress Buying: In-Store or Online?

Your Verizon customer service experience is about to feel very different due to an AI overhaul

Kumo’s ‘relational foundation model’ predicts the future your LLM can’t see

Project Vend: Can Claude run a small shop? (And why does that matter?)

Stung by customer losses, Comcast says all its new plans have unlimited data

Lessons learned from agentic AI leaders reveal critical deployment strategies for enterprises

Here’s why I would avoid the big carrier stores in 2025

The $177 million AT&T data breach settlement could mean a payout for you - how to qualify

Google Wallet is making it easier to create custom passes on Android

Verizon Is Enlisting Google's AI to Resolve Support Calls on the First Try

Puzzle Corner Archives

Verizon's customer service revamp includes AI - and emailing the CEO

Google Wallet finally lets you fix your custom passes without deleting them first

Verizon is giving away free swag to mark its customer support upgrades — here’s how to get in on it

AT&T customer? You might get a cut of $177 million data breach settlement

Human-centric AI delivered at scale is the NiCE approach to CX

Expand.ai (YC S24) is hiring a founding engineer

T-Mobile's Starlink satellite service launches in July - here's who can get it for free

Nordic Semiconductor Acquires Memfault

Verizon's Project 624 Is an AI-Powered Customer Service Initiative

Verizon adopts Google’s Gemini AI to help customers solve ‘complex’ issues

T-Mobile launching T-Satellite with Starlink next month, working with Apple on satellite enabled apps

Behind the scenes: Redpanda Cloud's response to the GCP outage

Yet another Android brand is copying the iPhone’s Action button

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