Pinterest says mass account bans were caused by an ‘internal error’

Pinterest has apologized for a recent wave of “over-enforcement” that erroneously deactivated many accounts. The platform has experienced some weird moderation issues in recent weeks, and outraged users reported their accounts had been suspended without warning or explanation. In response to many appeals, the platform cited unspecified community guideline violations. The company initially addressed ban concerns with a statement saying that it will “continuously monitor for content that violates our Community Guidelines and accounts with violative content may be deactivated as a result.” This answer did little to soothe outrage from users who were calling for Pinterest to clarify how accounts had violated the platform’s guidelines, and complained that appeals to reinstate mistakenly banned accounts were not being processed, or being rejected without explanation. On Wednesday, Pinterest issued an updated statement by responding to a support post it had published to X in July last year. ... Read full article.