Tesco apologises after software issue hits website and app

Tesco apologises after software issue hits website and app Tesco has apologised after IT problems left some customers unable to alter online orders or access digital versions of their Clubcards. People took to social media to complain about a series of problems with the company's website and mobile app on Friday afternoon. "We have fixed a software issue that temporarily impacted customers using our website and app this afternoon," a Tesco spokesperson told the BBC. "We're sorry for the inconvenience." Customers on social media listed multiple problems with its services, including being unable to process changes to online orders. Tesco's account on X replied to one user saying it was having "intermittent system issues at the moment which the IT team are currently working hard to resolve." Outage monitoring site Downdetector showed increased levels of reported problems with Tesco's website and app shortly after 14:00 BST. Reports began to decline roughly two hours later. The su ... Read full article.