Something is bricking Nest Hub smart displays, and users aren’t getting much help from Google

TL;DR Owners of the first-gen Nest Hub report recent device failures, freezing up during the boot process. Attempts to factory reset the hardware have not been successful at restoring operation. It’s possible a recent firmware update may play a role, but Google has yet to confirm anything. How long do you expect your devices to last? With something like a phone, you’ve got the threat of physical damage hanging over it basically all the time, need to worry about its battery deciding to go all explosive on you, and had better make sure your manufacturer is keeping up with security updates to keep hackers at bay. But for smart home tech that plugs in, doesn’t leave the safety of your house, and has only limited access to your accounts, is it really that wrong for consumers to expect their devices to largely just keep on working? A growing number of Nest Hub users are grumbling about that just now, as a wave of failures appears to be hitting the smart display, and Google does not seem t ... Read full article.