Adopting agentic AI? Build AI fluency, redesign workflows, don’t neglect supervision

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The work ecosystem as we know it is about to change, with agents — the “next frontier of generative AI” — set to augment human decision-making for good. At the beginning of the year, the BCG AI Radar global survey said two-thirds of companies are already exploring AI agents. We’re approaching a new norm where AI systems can process our natural-language prompts and autonomously make decisions, much like a responsible employee. They have the potential to provide solutions to highly complex use cases across industries and business domains, taking over labor-intensive tasks or qualitative and quantitative analysis. But don’t be consumed by the dystopian thinkers, humans and machines can have a symbiotic relationship. Agentic AI could act as a competent virtual assistant, sifting through data, working across platforms, learning from processes and producing real-t ... Read full article.