Salesforce just unveiled AI ‘digital teammates’ in Slack — and they’re coming for Microsoft Copilot

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce is introducing a new approach to workplace AI that moves beyond general-purpose assistants toward specialized “digital teammates” that operate directly within Slack conversations, the company announced Monday. The new product, called Agentforce in Slack, allows companies to build and deploy multiple task-specific AI agents that can search across workplace conversations, access company data, and perform actions within the messaging platform where many employees already spend their workday. “Similar to how employees with specialized skills and knowledge collaborate to solve problems, our customers need AI agents that collaborate to solve problems for both their own customers and their employees,” said Rob Seaman, Chief Product Officer of Slack at Salesforce, in an exclusive interview with VentureBeat. The launch represents a significant shift in en ... Read full article.