I love my Samsung Galaxy Buds 3 Pro - but I wish I had Apple or Google earbuds instead. Here's why

Kerry Wan/ZDNET It all started when I dropped my right earbud while traveling and watched it fall quite literally into a black hole. I was being extra careful as I removed my Samsung Galaxy Buds 3 Pro earbuds so I could return them to their charging case, but something jostled my elbow on the way down, which jolted the tiny silver object out of my hand, leaving gravity to do its worst. Also: Samsung's Galaxy Buds 3 Pro made me reconsider my loyalty to Apple products I really liked those earbuds. They sounded great, fit in my ears just perfectly, and offered excellent noise cancellation. I had finally mastered all the little touch gestures to control their features, and they were barely six months old. As soon as it left my fingers, I knew that right earbud was gone, beyond recovery. And that's when I fell headlong into a completely different black hole, occupied by legions of Samsung Support representatives from all over the globe. After three weeks of phone calls and emails and s ... Read full article.