AI developers should be philosophers as much as technologists

Jose A. Bernat Bacete/Getty Images Artificial intelligence (AI) always delivers surprises. But as adoption matures, we may be in for the biggest surprise of all. More so than the latest-and-greatest technology, reliable data, and thorough training, philosophy may matter more than anything in developing AI systems, according to MIT researchers. Also: 68% of tech vendor customer support to be handled by AI by 2028, says Cisco report "Software is eating the world, AI is eating software, and philosophy is eating AI," according to Michael Schrage, research fellow with MIT's Initiative on the Digital Economy, and David Kiron, editorial director for MIT Sloan Management Review, who expounded on this ultimate differentiator in AI in a recent podcast and related article published in MIT Sloan Management Review. The two disciplines of AI and philosophy might seem like polar opposites, but Schrage and Kiron argued that one can't function without the other: "When implementing AI, most organiza ... Read full article.