T-Life app has screen recording on by default, T-Mobile says not a privacy risk

An update to T-Mobile’s T-Life app is rolling out at present, and customers are finding that it has screen recording on by default. The carrier has confirmed that this is by design, but claims that it’s not a privacy risk, and says that it can be toggled off if desired … The T-Life app has long had a Screen Share feature within the Help & Support section. This is designed to allow support staff assist you in troubleshooting something while using the app. However, the version currently rolling out has a completely separate – and permanently on – Screen Recording Tool in both iOS and Android versions. Droidlife noted that customers weren’t exactly happy to see it. Owners of an iPhone 16 found a toggle within their settings menu that was indeed called “Screen recording tool” […] When we first saw folks freaking out about the setting being turned on without their approval, we figured it was a support setting that would simply allow a customer service rep to see a customer’s screen if t ... Read full article.