A Kaiser Permanente systems outage had pharmacies relying on pen and paper

On May 28, Kaiser Permanente experienced network interruptions to some of our applications that prevented access to some features on our website, including e-visits, billing, message center, and records. Some members also experienced delays to lab and pharmacy services at some of our medical offices. We are pleased to report that, as of 6:00 p.m. PT on May 28, our technical teams have resolved the issue, and all our technology applications are back online and fully functional. We are continuing to monitor our systems to ensure ongoing system stability. We deeply apologize for the disruptions this caused. ... Read full article.