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Is T-Mobile secretly recording your phone's screen? How to check and turn it off

Published on: 2025-06-13 08:45:32

Elyse Betters Picaro / ZDNET T-Mobile may be spying on your phone, but it's not as bad as it sounds. Earlier this week, T-Mobile users started noticing an ominously titled feature called "screen recording tool" appear in their T-Life app on both Android and Apple devices. On by default The company hadn't announced anything, and the feature was on by default. Naturally, some customers freaked out about this apparent invasion of privacy (perhaps rightfully so, given the company's data breach history) and wondered what the app was watching. Also: How to screen record on your iPhone - it's easy The first instinct for many people was that this was some sort of customer service feature that lets a company representative see a customer's screen, but the feature's description dispelled that notion: "We use a tool to record how customers use the app to analyze and improve your experience" it read. "Only T-Mobile will review and analyze your info." What was this feature for, then? It tur ... Read full article.