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Bob Stein and Voyager (2021)

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Voyager tends to be overlooked in almost every survey because we didn’t really fit into anybody’s category. Librarians didn’t really pay much attention. The computer world never cared. Hollywood never really cared. We touched all these industries, but because we weren’t central to any of them and didn’t really ally with any of them in particular, we were in fact always an outlier. — Bob Stein

In 1945, Vannevar Bush, an advisor to the American government on the subjects of engineering and technology, published his landmark essay “As We May Think,” which proposed using a hypothetical machine called the memex for navigating through an information space using trails of association. In the decades that followed, visionaries like Ted Nelson adapted Bush’s analog memex to digital computers, and researchers at Xerox PARC developed point-and-click interfaces that were ideal for the things that were by now being called “hypertexts.” Finally, in 1990, Tim Berners-Lee, a British computer scientist working at the European Organization for Nuclear Research in Geneva, created the World Wide Web, which moved hypertext onto the globe-spanning computer network known as the Internet. By the mid-1990s, a revolution in the way that all of us access and understand information was underway.

So runs a condensed history of the most life-changing invention in the realm of information transmission and retrieval since Gutenberg’s printing press. But, like any broad overview, it leaves out the many nooks and crannies where some of the interesting stories and artifacts can be found.

Tim Berners-Lee himself has told how the creation of the World Wide Web was more of a process of assembly than invention from whole cloth: “Most of the technologies involved in the Web had been designed already. I just had to put them together.” To wit: a very workable implementation of hypertext, eminently usable by everyday people, debuted on the Apple Macintosh in 1987, two and a half years before the first website went live. Over the course of that period of time, Apple’s HyperCard was used weekly by millions of people. When combined with the first CD-ROM drives, it gave those lucky people their first heady taste of what computing’s future was to hold for everyone. Even long after the Web had started to hum in earnest, locally hosted experiences, created in HyperCard and similar middleware environments like The Director, were able to combine hypertext with the sort of rich multimedia content that wouldn’t be practical over an Internet connection until after the millennium. This was the brief heyday of the CD as a publishing medium in its own right, a potential rival to the venerable paper-based book.

These CD-based hypertexts were different from the Web in some other, more fundamental or even philosophical ways than that of mere audiovisual fidelity. The Web was and is a hyper-social environment, where everyone links to everyone else — where, indeed, links and clicks are the very currency of the realm. This makes it an exciting, dynamic place to explore, but it also has its drawbacks, as our current struggles with online information bubbles and conscious disinformation campaigns illustrate all too well. Hypertextual, multimedia CD-ROMs, on the other hand, could offer closed but curated experiences, where a single strong authorial voice could be preserved. They were perhaps as close as we’ve ever come to non-fiction electronic books: not paper books which have simply been copied onto an electronic device, like ebooks on the Amazon Kindle and its ilk, but books which could not possibly exist on paper — books which supplement their text whenever necessary with sound and video, books consciously designed to be navigated by association. How strange and sad it is to think that they only existed during a relatively brief interstitial period in the history of information technology, when computers could already deliver hypertext and rich multimedia content but before the World Wide Web was widely enough available and fast enough to do everything we might ask of it.

The gold standard for electronic books on CD-ROM were the ones published by the Voyager Company. These productions ooze personality and quality, boasting innovative presentations and a touching faith in the intelligence of their readers. I would go so far as to say that there’s been no other collection of works quite like them in the entire history of electronic media. They stand out for me as some of my most exciting discoveries in all the years I’ve been writing these chronicles of our recent digital past for you. I’m delighted to bring you their story today.

The founder and head of Voyager was one Bob Stein. He was surely one of the most unlikely chief executives in the annals of American business, a man immortalized by Wired magazine as both “the most far-out publishing visionary in the new world” and “the least effective businessman alive.”

Stein was born in New York City in 1946, the son of a wealthy jewelry importer. His upbringing was, as he described it to me, “extremely privileged,” with all the best schools and opportunities that his parents’ money could buy. In high school, he imagined becoming an accountant or a lawyer. But he wound up going to Columbia University as a psychology undergraduate instead, and there he was swept up in the radical politics of the hippie generation. He found a home in the Revolutionary Communist Party, a group which hewed to the China of Chairman Mao in the internecine split that marked the international communist movement. Stein:

I was a revolutionary. I am not a revolutionary anymore, but, although my ideology has shifted, it hasn’t changed. I think we’re still many, many years away from making a judgment about the [Chinese] Cultural Revolution. Anything that is that broad, that encompasses a billion people over a ten-year period, is going to have so many facets to it. I will go to my grave saying that, from one perspective, the Cultural Revolution was the high point of humanity at the point when it happened. We’d never seen a society that was so good for so many of its people. That doesn’t mean it was good for everybody; intellectuals in particular suffered if they were not onboard with what was happening. And intellectuals are the ones who tell the story. So, a lot of the stories are told by intellectuals who didn’t do well during the Cultural Revolution. It was a hard time in China for a lot of people — but I don’t fault the Chinese for trying. Whether they failed is not as interesting to me as whether they tried.

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