Find Related products on Amazon

Shop on Amazon

Samsung might delete your old account soon - here's how to stop it from happening

Published on: 2025-06-10 04:24:56

Kerry Wan/ZDNET If you have a Samsung account you haven't used in a while, consider checking on it to see if there's anything you need. Otherwise, it might get deleted. Until now, inactive Samsung accounts have been left untouched. If you switched phones to another brand, you had a little assurance that your old information would still be there if you ever needed it or decided to go back to Samsung someday. Also: Grab the Samsung Galaxy S25 for up to $560 off - here's how That's changing soon. In a recent email to affected customers (first reported by sammobile.com), the company said it's implementing a new policy for inactive accounts starting July 31. If a user hasn't logged in for 24 months, that account, and everything associated with it -- like Samsung Cloud data, stored photos, device backups, Samsung Wallet and Samsung Health details, downloaded apps, Find My Mobile data, and more -- will be deleted. Affected customers will receive a notice from Samsung shortly before thei ... Read full article.