Customers fume as NatWest bank app outage drags on

Customers fume as NatWest bank app outage drags on 14 minutes ago Share Save Tom Gerken Technology reporter Share Save Getty Images NatWest customers have been venting their frustration as the bank's mobile app continues to be inaccessible, leaving some unable to access their accounts. They have reported problems including being unable to make purchases or pay staff. NatWest said on Friday it was working as "quickly as possible" to find a fix - but the app was still down late into the afternoon. The firm has apologised and says its web-based online banking service is still working normally. However, a number of customers have contacted the BBC to dispute this. BBC News has contacted Nat West for comment on their claims. Problems began to be reported on outage-checking site Downdetector at 0910 GMT. BBC/NatWest People saw this message when trying to use online banking on Friday Since then, customers have taken to social media to complain about the impact the IT failure is having on ... Read full article.