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Users are annoyed by this Google Phone change, but it may be working as intended

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Alex Walker-Todd / Android Authority

TL;DR Google’s Phone app has historically forced a portrait orientation while making calls.

Users have recently noticed that this no longer holds true, and some devices set to auto-rotate will turn even in calls.

We’re not seeing this behavior consistently across devices, and it’s unclear if it’s truly intended.

The vast majority of your smartphone usage probably takes place in portrait mode, ideal for one-handed operation. When we’re turning our phones for landscape viewing, that’s usually tied to a very specific purpose, like watching a movie, gaming, or shooting with the camera. What about making a call, though? That’s not normally something we associate with rotating our phones, so we’re finding it easy to understand why so many Android users are suddenly confused by landscape-orientation calls.

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We first caught wind of this thanks to a post in Reddit’s Pixel sub from user whappenow, who shared that the Phone app on their Pixel had recently started going into landscape mode. Unless you’re making a call through earbuds, or rocking an insane handset like the LG Wing, landscape isn’t really a screen orientation that makes a ton of sense for phone calls.

Curious what was going on, we tried to replicate this behavior on a number of our devices, and sure enough: on some of them, Google Phone now appears to follow system auto-rotate settings and will run in landscape, even during a call. On others, you can browse your contacts in landscape, and even dial the number, but the app forces portrait view when a call is actually initiated.

Aamir Siddiqui / Android Authority

Hadlee Simons / Android Authority

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