Amazon to bring palm-scanning tech to NYU Langone Health facilities
Published on: 2025-07-08 08:16:54
Amazon is bringing its palm-scanning payment system to a Whole Foods store in Seattle, the first of many planned future locations to roll out the technology.
Patients at NYU Langone Health facilities will soon be able to check in for appointments using Amazon's palm-scanning technology, the company announced Monday.
The contactless service, called Amazon One, can identify patients "securely and quickly," according to a release. NYU Langone said the technology will help it speed up sign-ins, alleviate administrative strain on staff, and reduce errors and wait times.
For a health system that handles more than 10 million patient visits each year, every minute counts. With Amazon One, NYU Langone anticipates it will be able to cut the time patients spend at their front desks from about two to three minutes to less than a minute, Andrew Rubin, NYU Langone senior vice president of clinical affairs, told CNBC.
"That's both a positive experience for the patient to be able to actually get i
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