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AI is making cybercriminal workflows more efficient too, OpenAI finds

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ZDNET's key takeaways

OpenAI's new report shows how cybercriminals are using AI.

This includes the attempted use of ChatGPT for surveillance.

OpenAI has disrupted over 40 networks involved in abuse to date.

OpenAI has published research revealing how state-sponsored and cybercriminal groups are abusing artificial intelligence (AI) to spread malware and perform widespread surveillance.

Also: Everything OpenAI announced at DevDay 2025: Agent Kit, Apps SDK, ChatGPT, and more

(Disclosure: Ziff Davis, ZDNET's parent company, filed an April 2025 lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.)

AI has benefits in the cybersecurity space; it can automate tedious and time-consuming tasks, freeing up human specialists to focus on complex projects and research, for example. However, as with any technology -- whether it is an AI system designed to triage cybercrime alerts or a penetration testing tool -- there is a capacity for malicious use.

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