Joe Maring / Android Authority
TL;DR T-Mobile is reportedly running a new $830 “any condition” trade-in offer (Promo R339) that began on October 2 and includes many older Android and iPhone models.
The promo seems targeted mainly at legacy Simple Choice users, giving older plan holders a rare chance to qualify for a major deal.
Unfortunately, it isn’t listed in the T-Life app for most users, and must be confirmed through a rep (call or text 611).
T-Mobile might offer a wide range of phone deals and promotions, but most of the time, there are clear restrictions on who is eligible. Some deals require a higher-end plan to qualify, but nearly every offer requires at least a current entry-level plan. This usually means customers with older, legacy plans are left out in the dark. Thankfully, every once in a while, an offer comes along that even older plans like Simple Choice can take advantage of.
According to several users on Reddit, some have been able to get in on a new $830 “any condition” trade-in offer.
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Starting on October 2 and dubbed Promo R339, this offer reportedly accepts many older Android and iPhone devices for trade-in and allows upgrades across a range of Android and iPhone models. There are a few potential catches, though.
First, the deal isn’t officially listed in the T-Life app for most users, and in many cases will require talking to a rep in-store or by dialing or texting 611. This has raised red flags for some users, and understandably so. In 2025, it’s hard not to be skeptical of any rep promising something that can’t be easily verified in your account or app settings. There’s been a notable rise in customer service agents overpromising to meet commission targets, even when those promises don’t hold up.
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