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Google’s Find Hub network is unreliable, but this simple change could fix it

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Andy Walker / Android Authority

TL;DR Google could improve its Find Hub network by convincing users during device setup to select a more reliable, but less private, tracking option.

This new setup screen rebrands the existing network options to better explain that the default option may be less reliable, while the alternative can find items anywhere.

By getting more people to choose the more effective setting, Google aims to make its network a more dependable alternative to Apple’s and Samsung’s.

If you’re worried about losing an important possession, you can attach a Bluetooth tracker to it and monitor its location using an item tracking network. For Android users, the most convenient option is Google’s Find Hub network, as it’s built into nearly every Android device. However, the network has a major drawback: it’s not as reliable as its competitors. Fortunately, Google is working on a subtle change to the setup process that could make Find Hub far more dependable.

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Find Hub, formerly Find My Device, helps you pinpoint the location of your devices and contacts. It locates items in one of two ways: either the device reports its own location, or another nearby device in the network reports it. While smartphones and tablets can share their own location when they have an Internet connection, they must rely on the crowd-sourced network when they’re offline. The same is true for Bluetooth trackers. In theory, as long as other network participants pass by your lost item, its location will be updated.

Andy Walker / Android Authority

Because billions of devices are on the network, location updates should be frequent. Unfortunately, our testing shows that Google’s Find Hub is much less reliable than Apple or even Samsung’s item tracking networks. All three crowdsource location data in very similar ways, but Google’s network has one key difference.

By default, Find Hub won’t report a lost item’s location if only a single device passes by it. The network requires multiple nearby devices to confirm a location before reporting it. While this measure helps protect against misuse by stalkers, it also makes the network less reliable for tracking items outside of high-traffic areas like airports or shopping centers.

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