is a news writer who covers the streaming wars, consumer tech, crypto, social media, and much more. Previously, she was a writer and editor at MUO.
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As Immigration and Customs Enforcement carries out raids across the country, the agency is working rapidly to expand an online surveillance system that could potentially track millions of users on the web. Federal records uncovered by The Lever reveal that ICE is paying $5.7 million to use an AI-powered social media monitoring platform called Zignal Labs, something Will Owen, the communications director at the Surveillance Technology Oversight Project (STOP), calls an “assault” on democracy and free speech.
The “real-time intelligence” platform is capable of ingesting and analyzing vast amounts of publicly available data, like social media posts, according to its website. In a pamphlet shared by The Lever, Zignal Labs says it uses machine learning, computer vision, and optical character recognition to analyze more than 8 billion posts per day in over 100 languages. This allows it to process and sort data into “curated detection feeds” that ICE could use to flag individuals for deportation.
The pamphlet highlights Zignal’s ability to capture geolocated images and videos while providing alerts and information to “operators.” One example states that Zignal Labs used its technology to analyze a Telegram video showing “the precise location of an ongoing operation in Gaza.” The company says its tool identified emblems and patches to “confirm the operators involved,” allowing it to notify operators on the ground. That means ICE could potentially trace someone’s location based on the location attached to a video posted on TikTok, or even a picture on Facebook.
ICE procured the contract with Zignal Labs through Carahsoft, a firm that deploys IT solutions for government agencies. Zignal Labs most recently partnered with the National Oceanic and Atmospheric Administration to analyze weather events from public and online media sources. It also inked a contract with the US Secret Service in 2019 and works with the Department of Defense and Department of Transportation, according to The Lever. The Verge reached out to Zignal Labs with a request for more information about its contract with ICE but didn’t immediately hear back.
Surveillance on social media isn’t anything new. In 2016, the American Civil Liberties Union found that police were using a CIA-backed tool called Geofeedia to track protesters of police brutality across Facebook, Twitter, and Instagram. But with billions of dollars in funding, ICE has the budget to employ an array of social media monitoring tools that could lead to arrests and deportations across the country.
“With billions of dollars to spend on spyware, it’s extremely alarming to think how far ICE will go in surveilling social media,” Owen says. “ICE is a lawless agency that will use AI-driven social media monitoring not only to terrorize immigrant families, but also to target activists fighting back against their abuses. This is an assault on our democracy and right to free speech, powered by the algorithm and paid for with our tax dollars.”
“The scale of this spying is matched by an equally massive chilling effect on free speech.”
Earlier this month, a report from Wired revealed that ICE plans to hire almost 30 workers to comb through content on Facebook, Instagram, TikTok, X, YouTube, and other social platforms to “locate individuals who pose a danger to national security, public safety, and/or otherwise meet ICE’s law enforcement mission.”
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