Letting doctors
be doctors b e d o c t o r s
Current ambient AI assistants, which gained mainstream traction in 2023, are already able to record, structure, and summarize patient encounters in real time. This liberates clinicians from the time-consuming exercise of writing notes, allowing them to fully engage with their patients. “For complex patients, it could take me up to 45 minutes to complete the documentation. Nabla makes that task infinitely better and allows me to give each patient my full, undivided attention. At the end of the visit, I click, and Nabla produces a thoughtfully crafted, concise record of what happened,” says Lee, who puts the accuracy of Nabla’s system in the “high 90s” in terms of percentage, with the clinician always responsible for reviewing and signing off on the final record.
“For complex patients, it could take me up to 45 minutes to complete the documentation. Nabla makes that task infinitely better and allows me to give each patient my full, undivided attention. At the end of the visit, I click, and Nabla produces a thoughtfully crafted, concise record of what happened.” Dr. Ed Lee, Chief Medical Officer, Nabla
This kind of uninterrupted patient engagement can lead to better eye contact and a higher quality interaction. For instance, clinicians tend to verbalize their thought process more when there is alternative notetaking during a patient evaluation. “We originally thought that patients would be worried about an AI device listening, but actually they are very excited,” says Alexandre LeBrun, co-founder and chief executive officer of Nabla. “They get the full attention of their physician during the visit, and they love when they hear technical language as they sense they get better care.”
According to LeBrun, Nabla’s system can further support clinicians by automating pre-charting, reviewing and organizing a patient’s information in their EHR before an appointment, and coding medical data for use in areas like billing. Nabla has also expanded its platform with a built-in dictation capability, bringing clinicians closer to a unified experience. These kinds of AI assistant tasks can help to streamline and enhance clinical workflows and contribute to a reduction in institutional administrative costs.
The promise of
agentic AI a g e n t i c A I
Agentic AI, which companies like Nabla are currently working to integrate into their systems, promises to take the success of existing AI assistants a step further. LeBrun is looking to a future in which clinicians interact with an agentic platform that links to all the tools they already use and simplifies multi-step interactions, like reading patient data, acting within the EHR, and adapting to workflows in real time.
“Rather than forcing doctors and nurses to click through a dozen separate systems, our platform will provide specialized, customizable, and composable agents that turn disconnected tools into a single, continuous workflow,” LeBrun says.
... continue reading