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Key Takeaways We use AI to revamp our training programs, improve communication across teams and handle time-consuming tasks. Instead of threatening jobs, it has allowed our talent to achieve a higher degree of success.
AI’s primary business value lies in reducing friction. That translates into more business and more employees doing more work.
AI isn’t just for multibillion-dollar tech companies. Even traditional, hands-on industries like roofing can leverage AI to grow, innovate and improve the customer experience.
It’s not surprising that conversations around AI in business often come with a fair level of apprehension. Every disruptive new technology has the potential to create problems as well as opportunities.
I should know; as the co-founder and CEO of Roof Maxx, I helped introduce a new product to the roofing industry that gave North American homeowners a cost-effective alternative to roof replacement. As you can imagine, that created waves in an industry that had focused almost exclusively on offering roof replacements until that point in time.
The point is, I’ve always been cautiously optimistic about new technology, as long as it can be used for good. And AI is no exception. That’s why I directed my company to embrace AI as a way of supporting our dealer network by creating systems that fill in training or resourcing gaps for them.
Here’s what I did, along with some ideas on how you can leverage AI to achieve the same kind of results.
Related: Don’t Be Afraid Of AI — Your Fears Are Unfounded, and Here’s Why
Don’t worry: AI won’t make us obsolete
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