The Crescent Park neighborhood of Palo Alto, California, has some of the best real estate in the country, with a charming hodgepodge of homes ranging in style from Tudor revival to modern farmhouse and contemporary Mediterranean. It also has a gigantic compound that is home to Mark Zuckerberg, his wife Priscilla Chan, and their daughters Maxima, August, and Aurelia. Their land has expanded to include 11 previously separate properties, five of which are connected by at least one property line.
The Zuckerberg compound’s expansion first became a concern for Crescent Park neighbours as early as 2016, due to fears that his purchases were driving up the market. Then, about five years later, neighbors noticed that a school appeared to be operating out of the Zuckerberg compound. This would be illegal under the area’s residential zoning code without a permit. They began a crusade to shut it down that did not end until summer 2025.
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WIRED obtained 1,665 pages of documents about the neighborhood dispute—including 311 records, legal filings, construction plans, and emails—through a public record request filed to the Palo Alto Department of Planning and Development Services. (Mentions of “Zuckerberg” or “the Zuckerbergs” appear to have been redacted. However, neighbors and separate public records confirm that the property in question belongs to the family. The names of the neighbors who were in touch with the city were also redacted.)
The documents reveal that the school may have been operating as early as 2021 without a permit to operate in the city of Palo Alto. As many as 30 students might have enrolled, according to observations from neighbors. These documents also reveal a wider problem: For almost a decade, the Zuckerbergs’ neighbors have been complaining to the city about noisy construction work, the intrusive presence of private security, and the hordes of staffers and business associates causing traffic and taking up street parking.
Over time, neighbors became fed up with what they argued was the city’s lack of action, particularly with respect to the school. Some believed that the delay was because of preferential treatment to the Zuckerbergs. “We find it quite remarkable that you are working so hard to meet the needs of a single billionaire family while keeping the rest of the neighborhood in the dark,” reads one email sent to the city’s Planning and Development Services Department in February. “Just as you have not earned our trust, this property owner has broken many promises over the years, and any solution which depends on good faith behavioral changes from them is a failure from the beginning.”
Palo Alto spokesperson Meghan Horrigan-Taylor told WIRED that the city “enforces zoning, building, and life safety rules consistently, without regard to who owns a property.” She also refuted the claim that neighbors were kept in the dark, claiming that the city’s approval of construction projects at the Zuckerberg properties “were processed the same way they are for any property owner.” She added that, though some neighbors told the city they believe the Zuckerbergs received “special treatment,” that is not accurate.