Kaitlyn Cimino / Android Authority
TL;DR Fitbit’s food-logging tools, including search and barcode scanning, are down for many Android and iOS users.
Recent and frequent foods still work, but new items can only be added manually with limited nutrition data.
Fitbit says engineers are investigating the server-side issue, but there’s no ETA on a fix yet.
Fitbit is more than just a step-tracking watch. In fact, it also helps millions stay on top of their daily nutrition. But if you tried logging meals today and found the search bar empty or the barcode scanner unresponsive, you’re not alone. According to multiple reports, Fitbit’s food-logging system is experiencing a widespread outage affecting both Android and iOS users.
Over the past 24 hours, people who rely on Fitbit’s food database or barcode scanner have been unable to search for new items or scan packaged goods. Favorites and recent entries still appear in the Log Food section, but trying to look up anything new typically results in a blank screen or a “fitbit.com is down for maintenance” pop-up. Support reps have confirmed this isn’t an isolated glitch and say engineers are actively investigating the issue.
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Because the food log plays a major role for users tracking calorie intake or balancing macros, losing search and barcode features makes logging far more tedious. Forums are already packed with frustrated reports, which also highlight that common troubleshooting steps like clearing cache, reinstalling the app, or switching networks don’t seem to help.
It’s also a data-integrity problem. While you can still add custom food entries, they lack the convenience and nutritional precision of barcode-linked database entries. Over time, missed or imprecise logs can throw off calorie counts and influence fitness decisions.
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