Superhuman Mail is getting more AI smarts with its new Write with AI and Ask AI features. They're intended to cut down on useless emails while making important ones easier to handle, whether you're setting reminders or drafting the perfect reply with generative AI.
Superhuman is marketing itself as not just a mail client but an AI-powered productivity tool. Available for desktop and mobile, it's intended for collaborative workers and professionals.
I wanted to see if Superhuman's new features walked the walk, as it's not the only product that will use your information this way. Moreover, I was interested to see if this is a product I could see myself using for my own productivity, in a professional environment or not.
Here's what's new in Superhuman Mail, and how it felt to use it during my brief but interesting hands-on time.
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Write with AI has smarter draft generation
Superhuman Mail was already good at generating drafts using its Write with AI feature, but the latest updates take on more of the heavy lifting. It can now pull information from other emails you've sent or received, add availability based on your calendar and perform online research for you.
The new features don't introduce a new flow to your routine -- it's all baked into the way you'd typically write a draft in Superhuman Mail.
I asked the feature to draft an email informing the recipient of a meeting I had later in the day and suggesting a time to meet up afterwards. I gave no other information outside of the first name of the person I was meeting with. Write with AI went to work by pulling the information from my calendar appointment, and it drafted the reply as I instructed. I followed up to ask it to make the draft more casual, as if I were writing the email to a friend, and it created a less formal reply that I could see myself sending to a friend.
To test the web research features within Write with AI, I also asked it to add some suggestions of coffee shops where we could meet up. They needed to be open during the evening in the Mission District in San Francisco. Write with AI added three solid recommendations. To go just a bit further, I also asked it to add in the cross streets for each cafe, and it did so without issue.
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