Clockwise from the top right: A screenshot of a Grok response from X, Xbox Game Pass, a DJI drone and the Open AI logo (Open AI, X, Xbox and Steve Dent for Engadget)
It’s the end of another year, so it’s time for the Engadget staff to compile a list of the year’s biggest losers. We scour over articles from the previous 12 months to determine the people, companies, products and trends that made our lives worse over the course of the year. Some selections may be so pervasive they actually make our list of biggest winners. But, for the most part, we’re confident you’ll share in our collective rage over the biggest losers of 2025.
OpenAI
OpenAI CEO Sam Altman delivers a speech with video at the SK AI Summit 2025 at COEX in Seoul, South Korea on November 3, 2025 (Anadolu via Getty Images)
In 2025, OpenAI shed any pretense it was committed to anything more than making money. There are a few different things you could point to, including the company's successful reorganization into a more traditional profit-seeking business, but I think the most damning sign was OpenAI's response to the tragic death of Adam Raine.
In August, Raine’s parents sued OpenAI, alleging ChatGPT was aware of four suicide attempts by their son before it helped him successfully plan his death. At first, OpenAI's response appeared commensurate with the gravity of the situation. A week after news of the lawsuit broke, the company announced in early September it was working on parental controls. That same month, the company said it was working on a system that would automatically identify teen users and restrict their ChatGPT usage.
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Then came the announcement of a new "wellness" advisory council. Setting aside the question of whether OpenAI would even follow the advice of the council, it was peculiar that the company chose not recruit a single expert on suicide prevention. At that point, it was still possible to give OpenAI the benefit of the doubt, but then information about the company's legal defense against the Raines started to trickle out, including the fact it had reportedly asked to see the memorial guest list for Adam Raine's funeral, a request the family's lawyers described as "intentional harassment." In late November, court documents revealed the company planned to argue Raine's "misuse" of ChatGPT was to blame for his death, not its own insufficient safety systems.
We live in a world where tech giants are rarely held accountable for the great harm they've shown themselves capable of inflicting on people. As things stand, OpenAI's handling of Adam Raine's death is further proof something must change. — Igor Bonifacic, Senior reporter
Xbox
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