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Key Takeaways Time rewards leaders who trade ego for clarity and control for trust.
Entrepreneurs and leaders cannot scale a business while acting as its primary bottleneck.
A 25-year anniversary has a way of stripping the story down to what’s true. Not a highlight reel, but the habits that held up under pressure, year after year.
That’s why our milestone wasn’t built on hype, shortcuts or overnight success. It was built through operational discipline, obsessive customer listening and the willingness to evolve from a traditional staffing model into a modern remote workforce company. It also demanded a different kind of leadership as we expanded across continents, cultures and generations of employees.
Over time, you learn that “legacy businesses” don’t survive by reinventing themselves overnight. They last by evolving steadily, without losing their backbone.
Looking back, these are the four hard-won lessons that explain why we’re still here, thriving and evolving, 25 years later.
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Lesson 1: Longevity forces you to redefine what “success” means
In the early years, success is mostly momentum. You’ll measure wins in growth, new accounts and the ability to survive the month. You’re proud when you move fast, when you outwork competitors and even when you keep the lights on.
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