'Untrusted device' errors on Chromecast? What to know - including potential workarounds
Published on: 2025-06-26 01:10:49
ZDNET
Is your Chromecast device having issues? You're not alone.
Second-generation Chromecast and Chromecast Audio devices are facing a problem that prevents them from casting content. If you try to use an affected device, you'll see one of two errors -- either, "Untrusted device: [name] couldn't be verified. This could be caused by outdated device firmware," or "We couldn't authenticate your Chromecast."
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Both error messages link to separate Google support pages, but those pages don't address this issue. The only other option is to close the dialogue box.
Older Chromecast devices affected
The issue seems limited to older Chromecast devices, as no third-generation or Chromecast Ultra users have reported the problem.
Frustration is mounting on Reddit, where users have reportedly tried a number of fixes, including restarting the device, reinstalling Google Home, removing the device from Goog
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