The Document Culture of Amazon (2021)

The Document Culture of Amazon Posted on March 15, 2021 • 6 minutes • 1257 words In my time at Amazon, I’ve observed the way we use documents is incredibly unique. A lot has been written about the six-pager and PR/FAQ so I’m not going focus on document formats, but I wanted to share how our process benefits from document-based meetings. I also have identified some areas for improvement if you are looking to adopt document-based meetings for your workplace. I’ve been wanting to write this blog post for a while and Jaana’s tweet finally gave me the inspiration to share my thoughts. My role is a Sr. Developer Advocate within AWS Container Services so my experience may be different from other areas and roles at Amazon. A majority of my meetings start with reading a document. This takes “this meeting could have been…” and flips it upside down. Most of the time, if there isn’t a doc there isn’t a meeting. Depending on the meeting, the document could be a six-pager, a PR/FAQ, a one-pager ... Read full article.