Chase Customers: Here's What You Should Know About Its New Zelle Policy

Chase customers who use Zelle will soon have a new policy to keep in mind. Beginning March 23, 2025, JPMorgan Chase may block certain Zelle payments if it thinks they originated from social media. It's the bank's attempt to protect customers from scams that have resulted in massive losses to date. Fortunately, Chase offers plenty of other ways to send and receive money digitally. Here's what you need to know. Read more: Scamming the Scammers: Meet the Deepfake Granny, Digital Bots and YouTubers Fighting AI Fraud Why Chase will be blocking Zelle social media charges Zelle and other digital payment apps, such as Venmo and Cash App, make it easy for scammers to get your money, and many scammers target people on social media. According to Chase, nearly 50% of fraud reports it received from June 1, 2024, to Dec. 31, 2024, came from social media. A December 2024 lawsuit by the Consumer Financial Protection Bureau alleged that customers at JPMorgan Chase, Bank of America and Wells Fargo ... Read full article.