Samuel Herman and Alexander Baciu never liked using Comcast's cable broadband. Now, the residents of Saline, Michigan, operate a fiber Internet service provider that competes against Comcast in their neighborhoods and has ambitions to expand. "All throughout my life pretty much, I've had to deal with Xfinity's bullcrap, them not being able to handle the speeds that we need," Herman told Ars. "I lived in a house of 10. I have seven other brothers and sisters, and there's 10 of us in total with my parents." With all those kids using the Internet for school and other needs, "it just doesn't work out," he said. Herman was particularly frustrated with Comcast upload speeds, which are much slower than the cable service's download speeds. "Many times we would have to call Comcast and let them know our bandwidth was slowing down... then they would say, 'OK, we'll refresh the system.' So then it would work again for a week to two weeks, and then again we'd have the same issues," he said. Herman, now 25, got married in 2021 and started building his own house, and he tried to find another ISP to serve the property. He was familiar with local Internet service providers because he worked in construction for his father's company, which contracts with ISPs to build their networks. But no fiber ISP was looking to compete directly against Comcast where he lived, though Metronet and 123NET offer fiber elsewhere in the city, Herman said. He ended up paying Comcast $120 a month for gigabit download service with slower upload speeds. Baciu, who lives about a mile away from Herman, was also stuck with Comcast and was paying about the same amount for gigabit download speeds. $80 for gigabit fiber, unlimited data Herman said he was the chief operating officer of his father's construction company and that he shifted the business "from doing just directional drilling to be a turnkey contractor for ISPs." Baciu, Herman's brother-in-law (having married Herman's oldest sister), was the chief construction officer. Fueled by their knowledge of the business and their dislike of Comcast, they founded a fiber ISP called Prime-One.