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A recent survey from Resume Builder finds that half of managers are using AI to make crucial decisions about their direct reports, including which employees are promoted -- and which are fired.
The survey polled 1,342 managers in the US, 60% of whom reported relying on AI to make decisions about their employees: 78% and 77% used the technology to award raises and promotions, respectively, while 66% and 64% used it to determine layoffs and terminations, respectively.
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More than 20% "frequently let AI make final decisions without human input," though most managers also said they would step in if AI offers a recommendation they disagree with.
Specifically, managers reported using AI tools for a range of tasks related to their direct reports, including making training material and employee development plans. Although 91% reported using the technology to assess their reports' performance, Resume Builder's survey questions did not clarify what these assessments entail.
Nearly half (46%) of the managers surveyed were also "tasked with assessing if AI can replace their reports," Resume Builder noted. Of those, 57% found AI could take over a position, and 43% went ahead and replaced a human role with AI. Resume Builder did not provide details on what kinds of positions managers reported replacing.
When it comes to which AI tools are most popular among managers, those surveyed cited the usual suspects: 53% use ChatGPT most often, while 29% opt for Microsoft Copilot. Gemini had about 16% of the vote, and the remaining 3% of managers use another tool.
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The survey also noted that two-thirds of those who use AI to manage their direct reports lack formal AI training. However, given how rapidly AI tools have entered workplaces, there are no agreed-upon standards for what adequate training even is -- a problem exacerbated by an ongoing lack of regulation.
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