T-Mobile Is Giving Out Free Lines to Legacy Customers. Apology for Price Hike?

T-Mobile ruffled many of their legacy customers recently when it started notifying them that a new charge of $5 per line would be applied to their accounts. That included some older plans, such as T-Mobile One, that seemed to be immune to cost increases that promised locked-in pricing, as well as people who were brought into the fold when T-Mobile merged with Sprint. Coincidentally — or not — at about the same time T-Mobile began extending offers of free lines to some subscribers of older plans. It's not clear if there's an overlap between customers whose rates went up and who received a free line offer. According to reporting by The Mobile Report, the day before the latest price increases were announced T-Mobile began giving out a free voice line to some customers. And then, a week after raising rates for many of its legacy accounts, the company began circulating a new free-line offer for customers who have been with T-Mobile for over 10 years. Who is eligible for these new free li ... Read full article.