Chase Is Now Blocking Some Zelle Charges. This Is What You Need to Know

The standalone Zelle app is gone, but you can still use Zelle if your bank offers it through its app or website. JPMorgan Chase is one of the banks that offers the digital payment service, but there's one thing Chase customers need to know: There are some Zelle transactions Chase may no longer allow to you make. Chase's new Zelle policy -- which went into effect on March 23, 2025 -- reserves the right to block Zelle transactions it believes originated from social media. It's the bank's attempt to protect customers from scams that have resulted in massive losses to date. Fortunately, Chase offers plenty of other ways to send and receive money digitally. Here's what you need to know. Read more: Scamming the Scammers: Meet the Deepfake Granny, Digital Bots and YouTubers Fighting AI Fraud Why Chase will be blocking Zelle social media charges Zelle and other digital payment apps, such as Venmo and Cash App, make it easy for scammers to get your money, and many scammers target people on ... Read full article.