From AI agent hype to practicality: Why enterprises must consider fit over flash

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More As we step fully into the era of autonomous transformation, AI agents are transforming how businesses operate and create value. But with hundreds of vendors claiming to offer “AI agents,” how do we cut through the hype and understand what these systems can truly accomplish and, more importantly, how we should use them? The answer is more complicated than creating a list of tasks that could be automated and testing whether an AI agent can achieve those tasks against benchmarks. A jet can move faster than a car, but it’s the wrong choice for a trip to the grocery store. Why we shouldn’t be trying to replace our work with AI agents Every organization creates a certain amount of value for their customers, partners and employees. This amount is a fraction of the total addressable value creation (that is, the total amount of value the organization is capable of ... Read full article.