Microsoft: April 2025 updates break Windows Hello on some PCs

Microsoft says some Windows users might be unable to log into their accounts via Windows Hello after installing the April 2025 security updates. This known issue impacts both client (Windows 11 24H2) and server (Windows Server 2025) platforms with the KB5055523 cumulative update installed, although only in some specific scenarios. According to Redmond, devices impacted by these Windows Hello authentication issues include those with the Dynamic Root of Trust for Measurement (DRTM) or System Guard Secure Launch features enabled before deploying the KB5055523 update. "We're aware of an edge case of Windows Hello issue affecting devices with specific security features enabled. After installing this update and performing a Push button reset or Reset this PC from Settings > System > Recovery and selecting Keep my Files and Local install, some users might be unable to login to their Windows services using Windows Hello facial recognition or PIN," Microsoft explains. "Users might observe a ... Read full article.