Microsoft releases emergency update to fix Office 2016 crashes

​​Microsoft has released an out-of-band Office update to fix a known issue that caused Word, Excel, and Outlook to crash after installing the KB5002700 security update for Office 2016. The company acknowledged these problems following user reports on social media that Office apps no longer open after applying the April 2025 security updates. "We're experiencing an issue on Windows 10 with Office 2016 where Word and Excel no longer open," one impacted Office user said. "Same behavior here: after starting Word it crashes and also Outlook crashes in calendar view. Uninstalling KB5002700 resolved both issues," another added. Microsoft has now addressed these crash problems in the KB5002623 Office 2016 update released on Thursday, two days after KB5002700 was pushed during this month's Patch Tuesday to fix multiple remote code execution vulnerabilities. Office users affected by this issue can download KB5002623 from Microsoft's Download Center, but it's important to note that it only a ... Read full article.