Feds accuse Uber of charging customers for subscriptions without consent

The Federal Trade Commission filed a lawsuit Monday against Uber, alleging the ride-hail and delivery giant charged customers for its Uber One subscription service without their consent. The lawsuit also claims Uber failed to deliver the savings promised in its subscription service and made it unreasonably difficult for users to cancel despite its “cancel anytime” promises. Uber has denied any wrongdoing and accused the FTC of rushing the investigation process and basing its claims on “unvetted allegations.” The lawsuit comes after the FTC has pushed companies with subscription services to make them easier to cancel under its previous director Lina Khan. In October 2024, the agency finalized its “click to cancel” rule that requires companies to make canceling a subscription as easy as signing up for one. Despite facing some challenges by industry groups, the rule is expected to go into effect May 14. “Americans are tired of getting signed up for unwanted subscriptions that seem impo ... Read full article.