Beyond Cupertino: Uber’s 32-step cancellation process, Bluesky blue checks, and more

Tech companies have often been accused of making it hard to cancel subscriptions, but Uber appears to have taken things to a whole new level! It’s being sued by the FTC for forcing Uber One subscribers to take as many as 32 separate actions when they want to cancel. The Federal Trade Commission also says that Uber illegally started charging subscribers before the end of their free trial period, and lied about the cost savings … Uber’s 32-step cancellation process Uber One is a subscription service which claims to offer a range of benefits, including discounts on rides, free delivery with some food orders, and selection of the highest-rated drivers for your trips. However, not all subscribers were happy with the service, and the company appears to have made it as difficult as humanly possible to cancel. Engadget reports on the lawsuit. “Users can be forced to navigate as many as 23 screens and take as many as 32 actions to cancel,” the commission claims. The company also reportedly ... Read full article.