Amazon Teases Big Alexa AI Upgrade Tomorrow, But 73% of Users Have Privacy Concerns, CNET Survey Finds
Published on: 2025-09-01 17:00:00
Tomorrow, we'll finally see Amazon's (previously delayed) Alexa upgrade event, where Amazon is expected to announce generative AI capabilities for the voice assistant, allowing Alexa to understand natural language more easily and hold full conversations with users, among other potential tricks. As our consumer tech writer Samantha Kelly noted, "If announced, this would mark Alexa's most significant evolution since its debut in 2014."
A recent CNET survey found, however, that consumer sentiment is having trust issues with smarter smart home devices. Over 2,000 US adults were asked questions about how they feel about voice assistants in devices like Amazon Echo.
Key findings of CNET's home voice assistant survey
Home Voice Assistant Usage: Half of US adults (50%) have used a home voice assistant this year (since Jan. 1). Amazon Alexa is the most popular among US adults (27%).
AI: Nearly 3 in 4 (73%) home voice assistant users have privacy concerns about AI integrations on smart home
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