Cyber attack causes further chaos for M&S shoppers

Cyber attack causes further chaos for M&S shoppers It said it had stopped processing contactless payments, had paused the collection of click and collect orders in stores, and warned of delays to online order deliveries. However, it has since confirmed it has been forced to take some systems offline as part of its "proactive management of the incident." It told the BBC on Wednesday that customer-facing systems were back to normal. Customers began reporting problems on the weekend, with the retailer confirming on Tuesday it was dealing with a "cyber incident." M&S shoppers are facing further frustration at the checkout as the company struggles to recover from a cyber attack. Contactless payments have since been restored, the BBC has been told, however this has been questioned by some customers. BBC staff have described witnessing the impact of the suspension of contactless payments. At Euston station, in London, shop staff were seen shouting that it was cash only as the payments ... Read full article.