M&S stops online orders and issues refunds after cyber attack

M&S stops online orders and issues refunds after cyber attack 58 minutes ago Share Save Tom Gerken & Graham Fraser Technology reporters Share Save Alamy Marks & Spencer (M&S) says it has stopped taking online orders as the company struggles to recover from a cyber attack. Customers began reporting problems last weekend, and on Tuesday the retailer confirmed it was facing a "cyber incident". Now, M&S has entirely paused orders on its website and apps - including for food deliveries and clothes - and says it will refund orders placed by customers on Friday. The firm's shares fell by 5% following the announcement. "We are truly sorry for this inconvenience," the retailer wrote in a post on X. "Our experienced team - supported by leading cyber experts - is working extremely hard to restart online and app shopping. "We are incredibly grateful to our customers, colleagues and partners for their understanding and support." It said its stores remain open despite the issues affecting online ... Read full article.