'Tech entrepreneur took our money but failed to deliver our startup dreams'

Amy was particularly annoyed by a text she says Mr Adler sent to her, featuring a picture of him celebrating New Year's Eve on a tropical beach in Bali. "Why flaunt your money to me? It's disgraceful," says Amy, who had funded the project by remortgaging her home and using credit cards. Eventually, she requested a refund through her bank and complained to the UK's Financial Ombudsman Service. A senior investigator there has provisionally recommended that the bank return $39,000 (£30,000) to Amy, according to documents seen by the BBC. She is still waiting for her bank to agree to the recommendation. As part of the process, two expert software developers reviewed the app developed by ConvrtX. According to the senior investigator, the evidence supported Amy's claim that the company had breached their contract by failing to provide the service she paid for. "I think it's fair to say ConvrtX failed to exercise reasonable care and skill when they were providing the service," the investi ... Read full article.