Kyle Kucharski/ZDNET
I remember when people used to scoff at refurbished tech. Buying a used phone or computer was like rolling the dice: you never knew exactly what you were getting.
Well, the times certainly have changed. And, in this economy, the prices on refurbished tech are looking more and more tempting. Consumers are challenging this idea that we're all supposed to buy brand new phones and laptops every few years, and in the process, the market for refurbished tech has blown up.
Also: Should you buy a refurbished iPad? I tried one from Back Market and here's my verdict
Having never purchased a refurbished product myself, I was very curious as to how the experience would go with a new (used) laptop. So, I connected with the folks at Back Market and acquired a $950 MacBook Pro M1 from 2021 to test out as my main driver for a few weeks.
I'll say right now: it wasn't a perfectly seamless experience, but buying brand new tech rarely is, either. Here's how it went, and what I've learned from the process.
How Back Market works
MacBook Pro M1 (14-inch) Kyle Kucharski/ZDNET
First thing you should know is that the retailer offers different tiers of products: you can buy a MacBook in Fair, Good, Excellent, or Premium condition, with the prices scaling higher with better condition. If you're wondering what Fair condition looks like, it could include some visible signs of use, but ultimately, the internal parts have been inspected and verified by Back Market to be in good working order.
After choosing the level of wear you're comfortable with, you then go through and choose the processor, memory amount, storage, and color of your new MacBook -- just like you would a brand new one.
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