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WhatsApp Is Walking a Tightrope Between AI Features and Privacy

Published on: 2025-08-04 04:15:00

The end-to-end encrypted communication app WhatsApp, used by roughly 3 billion people around the world, will roll out cloud-based AI capabilities in the coming weeks that are designed to preserve WhatsApp’s defining security and privacy guarantees while offering users access to message summarization and composition tools. Meta has been incorporating generative AI features across its services that are built on its open source large language model, Llama. And WhatsApp already incorporates a light blue circle that gives users access to the Meta AI assistant. But many users have balked at this addition, given that interactions with the AI assistant aren’t shielded from Meta the way end-to-end encrtyped WhatsApp chats are. The new feature, dubbed Private Processing, is meant to address these concerns with what the company says is a carefully architected and purpose-built platform devoted to processing data for AI tasks without the information being accessible to Meta, WhatsApp, or any othe ... Read full article.