60% of AI agents work in IT departments - here's what they do every day

neirfy/Getty Images Research suggests almost everyone wants an AI agent -- they're the coolest thing since sliced data. But what exactly are these agents doing within enterprises? In many cases, their job may be to help build even more agents. In most instances, agents help IT departments manage system performance, presumably including the technical underpinnings of AI agents. However, use cases vary by industry. A mind-blowing 96% of organizations plan to expand their use of AI during the next 12 months, according to a recent survey of 1,484 IT leaders from technology specialist Cloudera. That's a huge percentage for any survey topic -- a minimum of 10% of respondents are usually outliers. A majority, 57%, said they've already implemented AI agents in the past two years. At the same time, fears around data privacy, integration, and data quality may potentially spoil the party, the survey suggests. Also: The 4 types of people interested in AI agents - and what businesses can learn f ... Read full article.