Beware phony IT calls after Co-op and M&S hacks, says UK cyber centre

Beware phony IT calls after Co-op and M&S hacks, says UK cyber centre 2 hours ago Share Save Joe Tidy Cyber correspondent, BBC World Service Share Save Getty Images The National Cyber Security Centre (NCSC) has warned criminals launching cyber attacks at British retailers are impersonating IT help desk calls to break into organisations. Hackers have targeted Marks & Spencer, Co-op and Harrods in the last two weeks, and on Friday the anonymous group told the BBC there will be more attacks soon. Now the NCSC, the government agency responsible for cyber security, has issued guidance to organisations urging them to review their IT help desk "password reset processes" to reduce their chances of getting hacked. "We believe by following best practice, all companies and organisations can minimise the chances of falling victim to actors like this," it said. It said firms should reassess how their IT help desk "authenticates staff members" before resetting passwords, especially senior employ ... Read full article.