New Microsoft 365 outage impacts Teams and other services

Microsoft is investigating a new Microsoft 365 outage affecting multiple services across North America, including the company's Teams collaboration platform. Since the incident started over two hours ago, outage monitoring service Downdetector has received thousands of user reports, with most affected users saying they're experiencing server connection and website problems when trying to access Microsoft 365 services and features. "We're investigating an issue impacting multiple Microsoft 365 services and features in the North America region," Microsoft confirmed via its official Microsoft 365 Status Twitter account. In a service alert (MO1068615) in the Microsoft 365 admin center, the company says impacted services include but are not limited to Microsoft Teams, adding that the most likely cause could be a faulty routing configuration for its Azure Front Door (AFD) cloud content delivery network. "We're reviewing Azure Front Door (AFD) routing configurations and networking telemet ... Read full article.